Realbeerbox.com of Otley Brewing Company Ltd (We, Us) are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information 'we' collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

When you buy through this website or register for our other services we need to know your name, postal address and address for shipment, e-mail address and telephone number. As part of the on-line ordering process our card processing company will require your credit card number, expiry date and other information. At no time are these details ever disclosed or known to us. The information is used and transferred by the secure server site of the card processing company for this part of the transaction. We may from time to time ask you to complete on line preference and feedback forms so that we may offer you the service best tailored to your needs. We gather this information to allow us to process your registration, process any orders you may make and, supply you with information on new products and services as they become available. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to your use of the website and the provision of our services to you in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

We do not use persistent "cookies" (defined below) for collecting other information from this site. We will not collect any information about you except for that required for systems administration and security of the web server, to maintain your shopping history and otherwise as described above. A session identity is required for the correct operation of the shopping basket. It is only used for on line purchase operation and expires when you leave the site.

Message given to a web browser by a web server. A text file called cookie.txt then stores the message. Each time the browser requests a page from the server this message is sent back. A cookie's main object is to identify users and personalise their visit by customising web pages for them e.g. by welcoming them by name should they revisit. A site using cookies will usually invite you to provide personal information such as your name, email address and interests. 3 HOW WE PROTECT YOUR INFORMATION The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy. We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information and all passwords are encrypted. All financial transactions use industry-standard Secure Sockets Layer (SSL) technology to allow for encryption of o Politically sensitive information such as your name and address. o Critically sensitive information like your credit card number.

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

If any of the information that you have provided to Us changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes. Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

We do not send random marketing e-mails to private email addresses. We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to info@realbeerbox.com Our Registered office address is as follows: Registered Company No. 5445753 Otley Brewing co Ltd Obrien & Partners Chartered Accountants Highdale house 7 Centre Court Main Avenue Trefforest Industrial Est Pontypridd CF37 5YR UK